Privacy Policy

1. Introduction

At XESS Advertising, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (email address, telephone number, business address)
• Company information and business details
• Payment and billing information
• Communications and correspondence with us

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• IP address and device information
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use the collected information for:

• Providing and improving our advertising and branding services
• Communicating with you about projects, services, and updates
• Processing payments and maintaining billing records
• Responding to enquiries and providing customer support
• Analysing website usage and improving user experience
• Sending marketing communications (with your consent)
• Complying with legal obligations and protecting our rights

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party suppliers who assist us in operating our business
• Business Partners: When necessary to deliver services you have requested
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with any merger, sale, or acquisition

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences.

We use cookies for:

• Website functionality and user preferences
• Analytics and performance monitoring
• Marketing and advertising purposes

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we will securely delete or anonymise it.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict processing of your data
• Withdraw consent for marketing communications
• Request data portability

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our website or at our Dubai office.